Refund Policy

At ELVÆN, refunds are issued as store credit (digital gift card).

1. Refund Method

Refunds = non-expiring digital gift card.
No cash, bank, or card refunds.

2. Timeline

Store credit issued within 7 business days after inspection of returned item.

3. Not Eligible

• Items outside the 7-day return window

• Items not in returnable condition

• Shipping fees & taxes

4. Gift Cards

Credits do not expire and can be used on any future order.

5. Damaged/Incorrect Items

Contact us within 7 days if your order is defective or incorrect.
📧 contact@ELVAN.store

6. Questions

📧 contact@ELVAN.store