Shipping Policy

This policy explains how orders are shipped by ELVÆN.

1. Global Shipping

We ship worldwide.

2. Delivery Time

5–25 business days on average (customs/remote areas may take longer).

3. Processing

Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.

4. Tracking

Tracking number and carrier info sent by email once dispatched.

5. Customs/Duties

Customers are responsible for local duties/taxes.

6. Failed Deliveries

Incorrect/incomplete addresses that cause returns require reshipping fees.

7. Delays

ELVÆN is not responsible for customs or carrier delays.

8. Support

📧 contact@ELVAN.store